• What are the brand and generic (non-brand) names?
• What is the active ingredient? Can I use a generic?
• What is this for, and how is it going to help me?
• How and when should I use it? How much do I use?
• How long should I use it for? Can I stop using the medicine or use less if I feel better?
• What should I do if I …miss a dose? ….use too much?
• Will this take the place of anything else I am using?
• When will the medicine start working? How should I expect to feel?
• Are there any special directions for using this?
• Should I avoid any other medicines, dietary supplements, drinks, foods, activities, or other things?
• Is there anything I should watch for, like allergic reactions or side effects? What do I do if I get any?
• Will I need any tests to check the medicine's effects (blood tests, x-rays, other)? When will I need those?
• How and where should I keep this medicine?
• Is there a medication guide or other patient information for this medicine?
• Where and how can I get more written information?

After you have the medicine, and before you leave the pharmacy…

• Look to be sure you have the right medicine. If you've bought the medicine before, make sure this medicine has the same shape, color, size, markings, and packaging. Anything different? Ask us. If it seems different when you use it, tell us, your doctor, or another healthcare professional.
• Make sure there is a measuring spoon, cup, or syringe for liquid medicine. If the medicine doesn't come with a special measuring tool, ask us for one. Spoons used for eating and cooking may give the wrong dose. Don't use them.
• Be sure you have any information we give you about the medicine. Read it and save it.
• Get our phone number so you can call back if you have further questions.